The diesel procurement process Australian buyers actually go through with us
Five steps from first brief to fuel on site. No step is skipped and no step happens out of order, because the order is what protects both sides of the deal. Below is exactly what happens at each one.
From brief to fuel on site
Select any step to see the detail. Each one exists because skipping it creates risk later, either a compliance gap, a pricing dispute, or a delivery that does not arrive when the contract said it would.
Brief
We start with the numbers that actually determine whether a supplier on our panel can serve you well: monthly or annual volume, delivery location or locations, current specification, and what your existing arrangement looks like, if you have one. Five to ten minutes on a call or in writing covers it.
We are not collecting this to qualify you as a lead. We are collecting it because a supplier matched against the wrong volume band or the wrong delivery geography wastes everyone's time three steps from now.
Supplier panel matching
Your brief gets checked against our supply panel across four origins: India (Jamnagar), South Korea, Singapore, and the UAE and wider Gulf. India-origin supply is the one most Australian buyers have not been offered before and is usually where the most competitive pricing sits, but the right fit depends on your delivery window and volume, not on which origin sounds best.
We come back with which part of the panel suits your brief and a rough pricing range before either side commits to anything further.
KYC / NCNDA
Before any introduction is made between you and the supplier, both sides complete know-your-customer checks and sign a non-circumvention, non-disclosure agreement. This is the step most generalist brokers skip or rush, and it is the one that protects you if a deal later gets disputed over who introduced whom or on what terms.
We are not a financial institution and never hold buyer or supplier funds, so AUSTRAC's reporting-entity regime does not apply to our model. That does not change how we run this step: we screen counterparties against sanctions lists and verify business identity before names are exchanged, not after.
Term sheet
With compliance cleared, we draft commercial terms: confirmed price, contracted volume, delivery schedule, specification (EN590 at 10ppm sulphur as standard), and payment terms. This is the document you take to your own finance or operations sign-off before anything is final.
On your side, there is no fee, retainer, or invoice attached to this document. We are paid by the supplier once the transaction completes, and that arrangement sits entirely on their side of the deal, not yours.
Execution
Contract goes live, delivery is scheduled against the agreed window, and fuel moves. We stay on the account through the first delivery cycle to confirm the specification and schedule held as written, then remain the point of contact for any renewal, volume change, or second supply line you need later.
If anything in the delivery does not match the term sheet, that is raised with the supplier through us, not left for you to chase directly.
Why the order matters more than the speed
Every step above exists to close off a specific way a fuel deal goes wrong. Skip the brief and you get matched to the wrong supplier. Skip KYC and NCNDA and you have no protection if a counterparty tries to deal around the introduction. Skip the term sheet and you are negotiating delivery specifics after the fuel is already meant to be moving.
Buyers who have been through a bad procurement experience before usually recognise this the moment they see it laid out. Buyers who have not, find out why it matters the first time a generalist arrangement skips one of these steps and something goes wrong with documentation, specification, or payment terms.
Documents before introductions
KYC and NCNDA are signed before names are exchanged, not after. That order is the protection.
Zero cost on your side
Our arrangement sits with the supplier once a transaction completes. No invoice reaches your side for our part.
One point of contact
If delivery does not match the term sheet, that gets raised through us, not chased by you directly.
Specification confirmed in writing
EN590 at 10ppm sulphur is written into the term sheet, not assumed from a verbal quote.
Ready to start with step one?
Send through your volume and delivery location. We will tell you within a few business days which part of our supply panel fits.